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Shipping & Delivery Policy

Company Name: URS Overseas Co.

Website: ursxchahalrugs

Scope of Business:

Manufacturing, trading multiple categories of products and exporting one of our category handwoven jute and cotton rugs, carpets, handbags, and accessories made of jute and cotton from India to selected regions worldwide.

Shipping Policy:

Shipping Regions:

We currently offer shipping to the following countries:

United Kingdom, United States, Canada, Australia, New Zealand, UAE, Kuwait, Oman, Bahrain, Qatar, Jordan, Singapore, Malaysia, Hong Kong, Indonesia, Japan, Bulgaria, Czech Republic, Denmark, and Poland.

Processing Time:

All products are handcrafted and made-to-order. Standard production time is typically 3 to 21 Days, depending on the size and volume of the order.

Exact production timelines are confirmed during order confirmation.

Shipping Mode:

All orders are currently shipped via air freight with Door-to-Door delivery service.

(Sea freight options will be added in the future.)

Shipping Charges and Taxes:

Shipping charges and any applicable taxes are clearly shown at billing during checkout.

No hidden charges — the amount shown during checkout is the final payable amount unless separately communicated.

Shipping Time:

After dispatch, estimated delivery time via air freight is 7 to 12 business days, depending on the destination.

Shipping Partners:

We work with trusted international air freight and logistics companies to ensure safe, reliable, and timely deliveries.

Delivery Policy:

Delivery Mode:

All shipments are delivered directly to the customer’s doorstep through our Door-to-Door service.

Tracking Information:

A tracking number will be provided via email once your order is dispatched, allowing you to monitor your shipment.

Delivery Delays:

While we aim to meet all estimated delivery times, delays may occasionally occur due to customs procedures, weather conditions, or carrier-related issues.

URS Overseas Co. shall not be held responsible for delays outside our control.

Receiving Goods:

Upon delivery, customers must inspect their shipment immediately.

Any discrepancies, damages, or issues must be reported within 48 hours of receipt.

Important Notes:

Handwoven products may have minor variations in color, weave, and texture, which are considered part of the product’s uniqueness and not defects.

Duties, taxes, and import fees (if applicable in your country) are payable by the customer unless otherwise agreed in writing.

Any specific delivery instructions should be shared at the time of placing the order.

URS Overseas Co. reserves the right to modify this policy without prior notice based on operational or regulatory requirements.

For any shipping or delivery assistance, please reach out to:

Email: ursxchahalglobal@gmail.com

ursoverseasco@gmail.com

Phone: ‪+91-8368986080‬,8168156973

Contact Us

Reach out for inquiries about our shipping and delivery policy.